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I recently installed Photoshop CS2 on my Windows XP (SP2) computer. It installed fine about a year ago, but I got a virus and had to format my drive to get rid of it a few months ago. I tried to reinstall my software today, opened it, clicked the register later option and tried to start using the software but an error message popped up: "An error has been detected and activation cannot continue. Please restart your computer and reinstall the application." Obviously I followed these instructions. I also tried running the installer as an administrator. No luck. No matter what options I select I still get this message. I can't even install the 30-day trial version of the software because when I start using it, I still get this message. I even get it when I'm not connected to the internet. I don't care if this isn't the latest version. I still paid hundreds of dollars for this software and I should be able to use it regardless, so would someone please tell me a way around this issue? I have a feeling if I contact customer service, they won't care because it's an older Photoshop. Also note that I've been unable to install this software on other computers as well. I only have one computer running the software, but I was told that I could install this on two computers. Even if I couldn't, that still doesn't explain why even the trial version of the software doesn't work. Please help. Thanks.
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Please use the Adobe Contact us page to contact adobe support personnel. (http://www.adobe.com/support/contact/). If a customer support person is available for chat, a chat window will open up using which you can talk to the person to resolve your problem.