Can't install Premier Elements trial

[Carol35681908nq17]

Hi,

I tried to install Permier Elements trial, but I got an error code 195, which said min OS is 10.12,  but I am running 10.15.7.  Can someone help?

[kglad · Accepted solution]

min os is 12, not 10.12

https://helpx.adobe.com/premiere-elements/system-requirements.html#:~:text=Adobe%20Premiere%20Elemen...

[Carol35681908nq17]

Thank you. 

[kglad]

you're welcome.  can you update your os?

[Carol35681908nq17]

I am going to try.  I need to research what apps if any are not compatible with Ventura.  I am lucky things have been very smooth to this point! 

[kglad]

sounds good.  keep us updated.

[John Waller · Accepted solution]

macOS 10.15.7 is Catalina which is almost 5 years old.

You need Monterey (macOS 12), Ventura (macOS 13) or Sonoma (macOS 14 - current).

If you're running a 2019 Mac, you can do a free upgrade to Sonoma by following the steps outlined at this link

How to upgrade to macOS Sonoma - Apple Support

[Carol35681908nq17]

Yes thank you so much.  I did not realize the OS numbers have increased so much!  Doi!  I don't think my coffee kicked in when I posted.  Many thanks for your help.