Running as Administrator.. ran the scannow command -- again stops at 2% saying cant continue. ,,:(
Gonna throw it in for tonight.. will drop it off to the repair guys up the road in the morning.. Will let you know if they find anything..
Sure thing , looks like Operating System's System Files issue to me..
Note :
Just in case , if you are going for Re-formatting PC Operating System as Fresh Installation , before that you may try complete removal and reinstall process of Adobe apps and its associated folders.
Steps :
End all Adobe related processes from Task Manager,
Run Adobe Cleaner tool and select Clean all option ..
Enable Hidden Files and Folders view.
Step 1)
You need to delete Adobe folders from below 5 locations or rename it to Adobe-old.
- C: > Program Files > Adobe.
- C: > Program Files(X86) > Adobe.
- C: > Program Files > Common Files > Adobe.
- C: > Program Files(X86) > Common Files > Adobe.
Step 2)
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
It will open Appdata folder .
You need to delete Adobe folders from below 3 locations or rename it to Adobe-old.
Appdata> Local > Adobe.
Appdata > Locallow >Adobe.
Appdata > Roaming > Adobe.
Step 3 :
Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe
Then install one of CC 2015 app and check.