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October 8, 2016
Question

Can't open CS5 in OS-X "Sierra"

  • October 8, 2016
  • 10 replies
  • 43822 views

I use Photoshop CS5. I recently upgraded my iMac to OS-X “Sierra.” With the new Apple operating system upgrade I can no longer open CS5.

A window pops up advising me that I need to install the legacy Java SE 6 runtime. But the Java download is only for earlier OS X versions up

to El Capitan (OS X 10.10.). I did the Java download hoping that it might work, but it didn’t. i still get the pop up window preventing me from opening CS5.

I checked my Java Control Panel which said my system has the recommended version of Java — Java 8 Update 101.

I am in desperate need to use Photoshop in my work. Hope someone can advise what to do.

This issue was incorrectly marked answered but it has not been answered.

Merv Bloch

mabloch@nyc.rr.com

    This topic has been closed for replies.

    10 replies

    Participant
    December 19, 2017

    OK if someone is looking still here for a solutions this is it:

    To install: Installing Creative Suite on macOS 10.12 (Sierra)

    To open PS in High Sierra (java error): Download Java for OS X 2017-001

    Thx!

    Known Participant
    September 9, 2017

    I have random problems with my Cs5 as well. When I made inquiry I was told that mac OSX Sierra does not support older versions of adobe products such as Cs5 creative suite and from adobe I was told these programs are outdated and no longer supported.

    I switched to Affinity Designer, and Affinity Photo.

    Sorry to say, you will have to go the subscription route, for adobe, if you do not want to try alternative software.

    Oh, and not sure if it still works but back in the day some folks used GIMP. I find it too limiting...thus the leap to the very affordable Affinity suite.

    Good luck


    Affinity Software: Cross Platform and apparently now for Ipad too! Cant imagine how that would work!

    Affinity photo:

    affinity.serif.com/en-us/photo/

    Affinity designer:

    affinity.serif.com/en-us/

    Participant
    August 3, 2017

    Hi I am a computer dumb dumb and I had the same problem, I found they video clip and followed the instruction. Installed my Photoshop CS5 and illustrator CS5 successfully. I can do it, you can do it. Good luck,

    here is the link:

    Fix - Can't Install Photoshop CS5 on macOS Sierra (Also CS4 & CS6) - YouTube

    stylish_outfit6C12
    Participant
    August 16, 2017

    Does everything work well now? I have been holding off forever in updating my OS to Sierra because I have CS5 for InDesign, Illustrator, Photoshop. I'm still on Yosemite even.  I have hope now that I can safely update the OS and still be able to run my CS5. Thank you!

    Participant
    August 18, 2017

    We had bought a new iMac with Sierra, and decided not to use it with Photoshop since we were not able to transfer the license to the other computer and we don’t want to pay monthly for the cloud. We DO however have Sierra 10.12.5 on our older iMac and are using Photoshop CS5 on it with no problems.

    Inspiring
    June 28, 2017

    I've recently been forced to upgrade from Yosemite, to El Capitan, and now to Sierra to chase and correct a series of iOS and various compatibility issues with various OSX device drivers ... each "fix" and update seemed to "break" something else, including Photoshop CS5 not working right. Fortunately, the Mac OS itself prompted a re-install of the legacy version of Java with a link to the download, including for Sierra, which installed correctly. You do need to set the privacy and security settings to the lowest level to allow any software to install, or else you may get stuck there.

    The problem with PS CS5 was not obvious at first ... it quit working correctly when I upgraded to from El Capitan to Sierra, so I stepped back to a clean re-install of El Capitan, but it was still "broken", same when I went back to Yosemite and then did a clean install of CS5, still didn't work right ... since it worked just fine with Yosemite and El Capitan before, this was very strange.

    Finally, after comparing a copy of CS5 working on another drive partition clone that I had not touched during the Sierra upgrade, I realized the working version of CS5 was in 32-bit mode, but an OS upgrade or re-install of CS5 would reset that bit so it would run in default 64-bit mode. It was apparently the 64-bit mode that was causing the trouble, particularly with some older plug-ins. As soon as I selected the 32-bit mode for PS CS5, it worked ok again, recognizing the TWAIN plug-in for my scanner, etc. that didn't work in 64-bit mode, now, no problem even under Sierra 10.12.5. This may not be an option if you need to run more than 4GB of memory for PS, but it may be worth a try if nothing else works.

    Participant
    May 10, 2017

    This thread has helped me (mounting the image worked!) but I need more help.

    After I installed Adobe Creative Suite 5 Design Premium, everything seemed fine, but whenever I go to an individual program such as Photoshop or Indesign, etc, they tell me my serial number is invalid (the one hat allowed me to install the suite fine) and then it only runs as a 30-day trial. I called Adobe and they said they do not have phone support for suites! I found an article that said to go to my library (I'm on a Mac) and to look for "Adobe PCD and Adobe/caps/caps.db" but they were not there. Any suggestions? Oh, the article also mentioned creating a new user name for adobe, which I also did, but it didn't change anything.

    Participant
    May 6, 2017

    Hi.I just think the Sierra is the latest version of Mac, and it may not suit to use a older software, you are supposed to make a CC version instead or rollback to elder version of Mac like El Captian and Yosemite.

    Participant
    March 11, 2017

    Guess I need to bit the bullet myself and do the monthly thing as well.

    cjoh
    Participant
    March 3, 2017

    Download Java for OS X 2015-001

    This is all the info you need - visit the above link.

    I just had the worst morning because of this issue too. I did an update this morning and then couldn't open my presentation infront of a client ( it was unprofessional / embarrassing etc, so rescheduled the meeting). It's cost me money and its plugin missing from the new updates. I know it would be easier to upgrade but the truth is I don't wish to pay ongoing fees esp when I have bought Adobe suites for myself and Im more than happy working with my old versions... sadly we're going to have to just 'bit the bullet' and upgrade aren't we? Hope you find this useful: 

    https://support.apple.com/kb/DL1572?locale=en_US

    Java for OS X 2015-001 installs the legacy Java 6 runtime for OS X 10.11 El Capitan, OS X 10.10 Yosemite, OS X 10.9 Mavericks, OS X 10.8 Mountain Lion, and OS X 10.7 Lion.

    This package is exclusively intended for support of legacy software and installs the same deprecated version of Java 6 included in the 2014-001 and 2013-005 releases.

    Quit any Java applications before installing this update.

    See http://support.apple.com/kb/HT6133 for more details about this update.

    See http://support.apple.com/kb/HT1222 for information about the security content of this update.

    Keep your software up to date. If you need Java, download the latest version of Java for OS X directly from Oracle https://www.java.com

    NOTE: Older versions may be found at:  http://support.apple.com/kb/DL1829

    Participating Frequently
    October 25, 2016

    I haven't upgraded to Sierra yet....may not....but to open CS5 with El Cap I have to close all tabs and restart and open CS5 first.  Let me know if this works.  I'm trying to decide to upgrade, or not.  I hate it how Apple basically makes it necessary to upgrade each time so it's compatible with other devices.  They say it's not a forced upgrade....but really, it is.

    October 25, 2016

    I never had a problem opening CS5 in El Capitan. Sierra is the cause of my problem. I’d be very wary of upgrading to Sierra until Apple or Adobe fixes the issue.

    Participating Frequently
    October 25, 2016

    Thank you for the info. I know you saved me a lot of pull out my hair

    emotions.

    Ned Murphy
    Legend
    October 8, 2016
    October 8, 2016

    Appreciate your suggestion, Ned. However, I was hoping for another solution other than subscribing to Creative Cloud.

    If i understand it correctly, Creative Cloud offers me another Photoshop app -- Photoshop CC at a monthly fee. I would prefer

    a solution that does not involve an additional cost or an alternate app. Adobe apparently is unreachable by phone so I’m stuck

    with an Adobe forum community that I’ve never participated in before. Very frustrating. Anyway, thanks for your help but I’ve got to

    search further for a solution.

    John T Smith
    Community Expert
    Community Expert
    October 8, 2016

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

    -which means that you try to use CS6 and earlier at YOUR risk of having problems

    -you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

    -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html may help

    Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

    -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

    -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x-0158095/

    -and more on gatekeeper https://support.apple.com/en-au/HT202491