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Can't open font tab in creative cloud element section

Community Beginner ,
Jan 10, 2019 Jan 10, 2019

Hi,

I can't open the files or fonts tab, when I go into the elements section of creative cloud. There is a spinning blue ring, but nothing else (see below).

I have logged out with no change. I re-installed creative cloud but also no reaction.

Any other ideas?

Kind regards

Konstantin

Bildschirmfoto 2019-01-10 um 21.16.25.png

TOPICS
Creative Cloud
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Community Expert ,
Jan 10, 2019 Jan 10, 2019

See this help article.

How to fix the issue of Adobe Creative Cloud desktop app not opening or showing a spinning progress ...

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Beginner ,
Jan 10, 2019 Jan 10, 2019

I followed all instructions. Nothing changed the outcome. Still spinning wheel...

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Community Beginner ,
Jan 12, 2019 Jan 12, 2019
LATEST

Hi, the error is still present. Help please!

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