Can't open my purchased Acrobat DC as it keeps sending me to my free trail

[mishells67174021]

I downloaded a free trail of acrobat Pro, but then purchased a student version of the Pro dc. I had trouble as it kept sending me to the trail version but support fixed it, but it is doing it again! I can't open any of my files as it keeps sending me to the trail version!!! So frustrating and I can't work out how to chat to someone again! There doesn't seem to be an option. Can anybody help???

Kind regards,

Mishell

[Himanshu_Gupta1]

HI mishells67174021,

Please refer this link Stop Creative Cloud from reverting to trial mode

You may also try reinstalling Acrobat app Download Pro or Standard versions of Acrobat DC, XI, or X

You may also Contact Customer Care

Regards

Himanshu