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Can't re-install Acrobat X Pro (CS6) with original disc or installer download

Community Beginner ,
Aug 23, 2016 Aug 23, 2016

Really confused why I can't reinstall Acrobat X Pro (CS6) after deleting it. While trying to reinstall from both the original CS6 disc or from the Adobe website installer download I get the same prompt to close SafariCloudHistory from Activity Monitor, as shown.

Screen Shot 2016-08-23 at 7.48.04 PM.png

After I do that the installer quickly closes and says Acrobat is installed, but it isn't. I thought it might be the disc because the external optical drive I use doesn't always work right, but the downloader from the Adobe site did the same thing.

It was actually a stupid mistake to delete Acrobat – I didn't expect it would be so difficult to reinstall. I use it regularly and need it for work, so any help would be much appreciated.

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Community Expert ,
Aug 23, 2016 Aug 23, 2016
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Community Beginner ,
Aug 23, 2016 Aug 23, 2016

I tried this at least 3-4 times but after I stop the process in Activity Monitor and click Continue in the installer, the installer quickly closes and says Acrobat is installed, but it isn't – its nowhere to be found and I'm sure the installation was never completed.

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LEGEND ,
Aug 23, 2016 Aug 23, 2016

Please check whether Acrobat launch icon is created under Applications folder.

If not , Navigate to Applications > Utilities > Adobe Installers.

Open Adobe Installers folder and check whether Uninstall Acrobat icon is listed under ?

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Community Beginner ,
Aug 24, 2016 Aug 24, 2016

I checked and no, there's nothing in either of those locations.

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Community Beginner ,
Aug 24, 2016 Aug 24, 2016

Could it be because I also have Acrobat DC (Creative Cloud) installed, and its assuming Acrobat is already installed??

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LEGEND ,
Aug 24, 2016 Aug 24, 2016

You can install only one version of Acrobat Pro on a computer .

If you wish to install Acrobat Pro XI , you may uninstall DC version and install version XI

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Community Beginner ,
Aug 25, 2016 Aug 25, 2016
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I tried to do that and it worked better than before, but now I'm getting "Exit Code: 6/ERROR: DW003" errors and it won't install. Do I have to remove Acrobat Reader DC too, or as some other forums seem to be saying remove CC apps completely and re-then re-install the CS6 apps again? Never had this problem before but then again I never deleted a program before.

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