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Nexahs1138
Nexahs1138
Inspiring
July 17, 2016
Answered

Can't uninstall any apps

  • July 17, 2016
  • 1 reply
  • 13663 views

I can't uninstall any of the Adobe apps, it says that they're open even though they're not. I have three other threads along with this detailing the issues I'm having with After Effects, Photoshop, and Animate ever since the update to CC 2015.2

Documents are wrong

After Effects won't open

Animate won't open

This topic has been closed for replies.
Correct answer Bani Verma

Hi Nexahs1138,

Please utilize the Adobe Creative Cloud desktop application uninstaller utility available at Uninstall the Adobe Creative Cloud desktop application to remove the current installation of the Creative Cloud apps. 

The utility will automatically close any Adobe related processes as part of the uninstall process.

Let us know if this helps.

1 reply

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
July 18, 2016

Hi Nexahs1138,

Please utilize the Adobe Creative Cloud desktop application uninstaller utility available at Uninstall the Adobe Creative Cloud desktop application to remove the current installation of the Creative Cloud apps. 

The utility will automatically close any Adobe related processes as part of the uninstall process.

Let us know if this helps.

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