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Can't uninstall any apps

Enthusiast ,
Jul 17, 2016 Jul 17, 2016

I can't uninstall any of the Adobe apps, it says that they're open even though they're not. I have three other threads along with this detailing the issues I'm having with After Effects, Photoshop, and Animate ever since the update to CC 2015.2

Documents are wrong

After Effects won't open

Animate won't open

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Jul 18, 2016 Jul 18, 2016

Hi Nexahs1138,

Please utilize the Adobe Creative Cloud desktop application uninstaller utility available at Uninstall the Adobe Creative Cloud desktop application to remove the current installation of the Creative Cloud apps. 

The utility will automatically close any Adobe related processes as part of the uninstall process.

Let us know if this helps.

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Adobe Employee ,
Jul 18, 2016 Jul 18, 2016
LATEST

Hi Nexahs1138,

Please utilize the Adobe Creative Cloud desktop application uninstaller utility available at Uninstall the Adobe Creative Cloud desktop application to remove the current installation of the Creative Cloud apps. 

The utility will automatically close any Adobe related processes as part of the uninstall process.

Let us know if this helps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines