Can't uninstall creative cloud

[stephanz66964878]

Can't uninstall creative cloud

[Rajashree Bhattacharya · Accepted solution]

Hi stephanz66964878,

Have you tried to follow the steps in Uninstall or remove Creative Cloud apps

Regards

Rajashree

[McToys]

Screw you all for making it so easy to install apps and sign up and pay you money, but almost impossible to unsubscribe, quit and stop paying you money. It ought to be simple to find the 'off' button for apps, but you hide it away, provide no contact email or phone numbers and hope you can screw us out of extra money we don't want to spend. Well stuff you. Rant over.

[rolands49188433]

Hi

I guess the question is how to remove creative Cloud and not an app. When I try to uninstall creative cloud, it's not doing it. It's not removed from Programs an Features either. Not even in safe mode I can uninstall the creative cloud. How can this be uninstalled so I can reinstall it from scratch?

[helleh89946553]

Yes, how long will we wait for an answer????

[helleh89946553]

Yes, the question is how to remove creative Cloud and not an app. When I try to uninstall creative cloud, it's not doing it. It's not removed from Programs an Features either. Not even in safe mode I can uninstall the creative cloud. How can this be uninstalled so I can reinstall it from scratch?

How long will we wait for an answer????

[christineb56206384]

Hello, I think the question is being misunderstood. How do I uninstall Creative Cloud? Not just the apps, but Creative Cloud itself.

[Alex23499076y91g]

To anyone with a mac who finds themselves in this situation: I tried everything mentioned on these forums but it didn't work.  Eventually I had to navigate via the terminal to where the application(s) saved, then run "sudo rm -r 'Adobe Creative Cloud'", and it worked. 

- Open Terminal

- cd [to root user]/Utilities/

- sudo rm -r 'Adobe Creative Cloud'

So far, Creative Cloud hasn't returned. I'll update if it does.