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Legend
May 6, 2015
Answered

Can't uninstall

  • May 6, 2015
  • 1 reply
  • 489 views

I installed a trial version of DW CS5 a year or two back. Starting the app displayed a trial expired. No problem there. When I go to uninstall I receive an error that simply says "Your uninstallation encountered errors." Through various references and links I found Cloud Cleaner Tool and ran it - still won't uninstall. Found the log file area, no recent log files. I then deleted the Adobe DW program files hoping that the Windows "Programs and Features" would sync itself -- no go. CCleaner doesn't clean it out. I just want to wipe DW off my computer entirely. Is there a "delete these directories, delete these reg keys" document somewhere on manually removing DW CS5?

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1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 6, 2015
Legend
May 7, 2015

Thanks. I'm hesitant in downloading and running third-party executables (I paranoid), but the manual registry section might do the trick. I'll give that a try when I get home.

kglad
Community Expert
Community Expert
May 7, 2015

DON'T download and don't use that uninstaller.

i agree with you.