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Can you help me?

Guest
Apr 03, 2013 Apr 03, 2013

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I just downloaded a program to convert PDF to Work.  I did not get the email back confirming the purchase and Adobe doesn't recognize me.

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Adobe Employee ,
Apr 03, 2013 Apr 03, 2013

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Hi Chris, your order was successfully placed, but is still processing. When did you place it? We can try and escalate so it get's processed a bit more quickly. I apologize for the delay. Thanks, Madison

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