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Cancel Adobe plan

Community Beginner ,
Apr 19, 2018 Apr 19, 2018

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why i can't cancel adobe creative cloud plan i use it more than 1 year

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Apr 19, 2018 Apr 19, 2018

Hi there,

Please Contact Customer Care for the cancellation of subscription.

^Ani

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Guest
Apr 19, 2018 Apr 19, 2018

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Hi

Take a look here

How to cancel your Adobe Creative Cloud plan or membership

If you're still having issues cancelling try contacting Adobe Customer Care

Contact Customer Care

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Community Beginner ,
Apr 19, 2018 Apr 19, 2018

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I can't find cancel plan button

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Guest
Apr 19, 2018 Apr 19, 2018

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What Internet browser are you using, I had a similar issue before with Firefox, Manage Plan was not showing, Internet Explorer worked fine.

You should be seeing this

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Community Beginner ,
Apr 19, 2018 Apr 19, 2018

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1524154642353.jpg

I use chrome and this picture is my plan

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Adobe Employee ,
Apr 19, 2018 Apr 19, 2018

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Hi there,

Please Contact Customer Care for the cancellation of subscription.

^Ani

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New Here ,
Jan 27, 2022 Jan 27, 2022

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I have the same issue, this f#@$%ked up company does this on a regular basis and ripps of more people like this. 

 

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Community Expert ,
Jan 28, 2022 Jan 28, 2022

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I can understand your anger, but you should moderate your language

 

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Adobe's employees don't read the comments here regularly

Please click the link below to contact Adobe staff to help. 

  

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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