Cancel Membership Fee

[hollyb39483249]

I would like to cancel my membership because I can not afford it, but when i go to cancel it, it says theres a $152 charge, or I can do a special offer of 60 days free no charge and the fee will be waived. I would like more information on the special offer?

[Mike_Gondek]

Try contacting Adobe

Contact us | Adobe

We are users ourselves not his forum, and we cannot lookup your account.

[Srishti Bali]

Moving to Adobe Creative Cloud​

Regards

Srishti

[Sheena Kaul · Accepted solution]

Hi Holly,

You can now self cancel your Adobe membership plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Creative Cloud membership

I hope that helps!

Regards,

Sheena

[John Waller]

Hi Sheena,

The question is not about how to cancel.

The poster wants to know more about the "special offer" (which I have never heard of).

Do you know any more about it?

"60 days free no charge and the fee will be waived."

[Sheena Kaul]

It seems the customer needs to Contact Support for the offer.

[Rajashree Bhattacharya]

Hi John,

Adobe has promotional offers from time to time. Are you referring to Official Adobe coupons, promos, special offers and discounts ?

Regards

Rajashree