cancel membership

[anabellao010189]

I don't find my serial number....and i want to cancel my month to month membership

[Pattie-F · Accepted solution]

Serial numbers are not required for creative cloud. They are used for purchased software only. Creative cloud uses your adobe_ID (email). If you need some help, please let us know the details so we can assist you.

Here is the website you can visit if you wish to cancel a monthly membership:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

If you have a month to month Creative Cloud Complete, Single App, or Photography plan then please see Cancel your membership or subscription | Creative Cloud for information on how to cancel your membership from the Manage Account page.

If you have a month to month or annual Creative Cloud Complete, Single App, or Photography plan and are located in a country listed here then please please contact our support team directly.

Regards,

Pattie