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Cancellation info needed.

New Here ,
Mar 01, 2015 Mar 01, 2015

I've had the CC for over a year now. If I cancelled my subscription today, would I still have to pay something or the 8 remaining months of my second year? I can now get this software from my employer, no need for my own subscription.

Tuomas

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Guide ,
Mar 01, 2015 Mar 01, 2015
LATEST

It depends on the type of membership you currently have Tuomas.

  • Sounds like you have an individual membership, and opted for the annual membership (lower monthly fee). If you are cancelling in the middle of your membership, then you would be billed 50% of what's left of your membership for the remainder of the year, basically that would then in $$s become more like having taken out a month-by-month membership (higher monthly membership fee).
  • If you are in the last month of your annual membership or your are on a month-by-month membership, you can log into your creative cloud account, cancel the plan yourself (no additional charges apply).

For full details, see the following page:

Cancel your membership or subscription | Creative Cloud‌

Cheers,

Cari

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