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markm88142675
Participant
February 14, 2019
Question

Cancelling Acrobat Pro DC

  • February 14, 2019
  • 3 replies
  • 682 views

I am trying to cancel my Acrobat Pro DC subscription but it says "You'll be able to manage your plan shortly" even though it said its 7 day free trial and cancel anytime.

Please help, thank you!

This topic has been closed for replies.

3 replies

Ani*Adobe
Community Manager
Ani*AdobeCommunity Manager
Community Manager
February 14, 2019

Hi there,

Your subscription for Acrobat DC is cancelled & closed.

^Ani

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
February 14, 2019

Moving this query to Adobe Creative Cloud​ community.

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 14, 2019

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

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