Hi Rickage.
It's interesting that you've posted this, because I have a similar problem.
A few days ago, I activated a downloadable complimentary upgrade to Audition CS6 from the boxed version
of Audition CS5.5 Upgrade. It stopped the '7-day countdown' nag screen, but, like you, I noticed that
the 'Deactivate' option was greyed out under the 'Help' menu. This concerns me because, although I have
no immediate plans to deactivate, I still want that option, as I seem to be having a few problems with
the program, and might well wish to completely uninstall and then reinstall.
A question for you: how did you go about activation? I opted to activate offline. Audition CS6
generated a Request Code, and on another PC I signed in to my Adobe account; I then typed in that code
and the product serial number into a page on the Adobe site (N.B. don't type in the spaces between the
Request Code characters, otherwise the process will fail); the Adobe site generated a Response Code; I
typed that code (minus spaces) back into Audition on my other computer, and I believe Audition told me
that activation had been successful. As I've said, the countdown nag screen stopped.
This might be an Adobe activation issue; I've just read a tenuous rumbling on an Audition forum that
makes me think that it might be. I don't quite know what to do at the moment, either; the only thing I
can think of is to make any issues public on these forums with as much relevant detail as possible. We
might then see an overall pattern emerge.
Regards,
Steve.
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