Skip to main content
O
old_geek
Participating Frequently
November 14, 2015
Answered

Cannot download Adobe Air Runtime

  • November 14, 2015
  • 1 reply
  • 5551 views

When I go to this site: Adobe - Adobe AIR there is a Download Now button.

When I hover over that button, the associated URL shows as:  www.adobe.com (I expected the URL to be some address that would automatically start downloading the newest version of Adobe Air).

When I click the Download Now button, the adobe.com web page is displayed.

I tried three browsers (Firefox, Chrome, IE) ... same problem.

I tried two different computers (both running Windows 7 64-bit, with all Windows Updates installed except those just released on Nov 10, 2015) ... same problem.

I am able to download and install the newest version of Adobe Flash Player (which is a different URL than the URL for Adobe AIR which I mentioned in my first sentence above), but I cannot download Adobe AIR.

I think a clue to this problem is the fact that a generic URL (www.adobe.com) is associated with the Adobe AIR Download Now button.

Any help would be appreciated.

This topic has been closed for replies.
Correct answer kglad

try installing from here, Download Adobe AIR Runtime | Adobe

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 14, 2015

try installing from here, Download Adobe AIR Runtime | Adobe

O
old_geekAuthor
Participating Frequently
November 14, 2015

Thanks kglad.

On the page that you referenced, I am not quite sure which installer to download.

I am not a developer ... I just have a few Adobe products (Photoshop Elements, Premier) and want to keep AIR updated on my own PC.

I am thinking that (on the page you referenced) I need to select the item under Stand-alone Adobe AIR Runtime installer that is labeled "Download installer file"??

I curious, were you able to reproduce the symptoms I described ... i.e., the URL associated with the Download Now button on get Adobe AIR page is set to www.adobe.com ???

Thanks!

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 14, 2015

yes, that's the installation file.

and no, i see no problem at the main air download site using ff v 42.0

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices