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alisons62031696
alisons62031696
Participant
December 18, 2016
Answered

Cannot download Fuse

  • December 18, 2016
  • 5 replies
  • 8388 views

I've made multiple attempts to download Adobe Fuse but *nothing* happens. I have a CC subscription (paid for by my university and was installed by their tech guy) and am logged in to my account but, for the life of me, I cannot get the Fuse download to begin - the webpage just states "Fuse is downloading now..." but nothing happens. There is no sign of any remnant of Fuse on my hard drive. I've tried both Chrome and Internet Explorer. Help?

This topic has been closed for replies.
Correct answer Atul_Saini

Hi alisons62031696,

Sorry that you are unable to install Fuse CC on your machine, I would certainly try to assist you with that.

Firstly, please try to install Creative Cloud on your machine using the instructions on this link:- Use the Creative Cloud desktop app to manage your apps and services​.

In order troubleshoot the error while install Creative Cloud apps, please refer to this link:-Troubleshoot Adobe Creative Cloud download and install issues​ and share the results.

Thanks. 

5 replies

T
theboman
Participant
May 27, 2020

Yes seems to have gone back to Mixamo - download from Steam (games) free!!!!
store.steampowered.com/app/257400/?snr=1_5_9__205

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    March 5, 2021

    Any link for downloading Adobe Fuse. Trying some links but it dosn't include Set up file?

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 6, 2020

    Fuse is gone https://community.adobe.com/t5/fuse-beta/a-time-for-farewell-adobe-ends-development-on-fuse/td-p/10617817?page=1

      Y
      yvonn532051
      Participant
      May 6, 2020

      Same for me!!.. Impossihble!!! I can't even see Fuse in the Creative cloud!?.. Must give up!!! 😕😕 it would be better to keep the old version  when it was MakeHuman and not Fuse ADOBE!!!

      Atul_Saini
      Community Manager
      Atul_SainiCommunity ManagerCorrect answer
      Community Manager
      December 19, 2016

      Hi alisons62031696,

      Sorry that you are unable to install Fuse CC on your machine, I would certainly try to assist you with that.

      Firstly, please try to install Creative Cloud on your machine using the instructions on this link:- Use the Creative Cloud desktop app to manage your apps and services​.

      In order troubleshoot the error while install Creative Cloud apps, please refer to this link:-Troubleshoot Adobe Creative Cloud download and install issues​ and share the results.

      Thanks. 

      alisons62031696
      alisons62031696Author
      Participant
      December 19, 2016

      Hi There,

      I did reinstall Creative Cloud onto my laptop and am signed in with my personal Adobe ID. I do believe the problem may be that the CC license was purchased by a University that I work for but I am signed in with my personal Adobe ID. Could that be causing the download issue?

      Atul_Saini
      Community Manager
      Atul_SainiCommunity Manager
      Community Manager
      December 20, 2016

      Hi alisons62031696,

      If you were't able to download it from the website, there could be various possibilities that it is not getting downloaded e.g. browser issue, network or firewall related issues. Were you able to install Creative Cloud successfully? Please check the help document that I mentioned in my previous post for troubleshooting Creative Cloud install issues.

      Thanks,

      Atul_Saini

      alisons62031696
      alisons62031696Author
      Participant
      December 18, 2016

      I've turned off my firewall and enabled pop-ups in Chrome - nothing still. Any ideas?

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