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Cannot download Premiere Pro CC.

Community Beginner ,
Jun 22, 2013 Jun 22, 2013

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Premiere Pro CC is not listed in the Creative Cloud app on Mac OSX 10.8. The Download Center led me to a download page and when I clicked on the download link the Creative Cloud app would open and list all the apps that were available for download. Premiere Pro CC and After Effects CC was not on the list.

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Adobe Employee ,
Jun 22, 2013 Jun 22, 2013

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Hi ktvmobile,

64 bit support is required for Premiere Pro and After Effects CS6.

If your system does not meet the requirements then it will not be listed in the Creative Cloud App Manager.

Please check the tech specs :

Premiere Pro CS6 : http://www.adobe.com/products/premiere/tech-specs.html

After Effects CS6 : http://www.adobe.com/products/aftereffects/tech-specs.html

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Community Expert ,
Jun 22, 2013 Jun 22, 2013

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ktvmobile wrote:

Premiere Pro CC is not listed in the Creative Cloud app on Mac OSX 10.8.

Can you post a screenshot of what you do see in the CC app?

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Community Beginner ,
Jun 22, 2013 Jun 22, 2013

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On Macbook Pro OSX 10.8.3 Intel Core i7

Creative Cloud desktop app does not reflect the Creative Cloud website download center. Premiere Pro and After Effects are not listed on the desktop app.

Here is a screenshot of the Creative Cloud desktop application listing. They seem to all be from the Design and Web category.

CC.jpg

Message was edited by: ktvmobile

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