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Participant
January 3, 2017
Answered

Cannot find my school on the list?

  • January 3, 2017
  • 3 replies
  • 5442 views

When I was trying to verify my status as a student as I was purchasing the Adobe Creative Cloud package, I could not find my school's name on the list. I go to the University of Washington(Seattle). However, there was Univ of WA Law. I go to college for engineering, should I just pick the closest option instead?

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Correct answer David__B

Hi Alaa,

You should be able to select an option at the bottom for "Don't see your school?", this will allow you to enter the school's info to have it added and continue with the purchase.

Please see these screen shots for reference:

Hope that helps,

- Dave

3 replies

David__B
Adobe Employee
David__BCorrect answer
Adobe Employee
January 3, 2017

Hi Alaa,

You should be able to select an option at the bottom for "Don't see your school?", this will allow you to enter the school's info to have it added and continue with the purchase.

Please see these screen shots for reference:

Hope that helps,

- Dave

Bani Verma
Community Manager
Community Manager
January 3, 2017
Ned Murphy
Legend
January 3, 2017

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )