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Cannot Install to Mac OS X

New Here ,
May 18, 2012 May 18, 2012

When attempting to install applications from Adobe Application Manager, I get the following error with all applications:

The download appears corrupted.  Press Cancel, wait a few minutes and try again.  (-60)

The operating system is OS X 10.7.3.  I have updated the AAM from the Adobe site and tried other posted workarounds to no avail.

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Creative Cloud
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May 18, 2012 May 18, 2012

If you are running Snow Leopard or Lion OSX, navigate to Disk utility->Preferences. Uncheck ʺverify checksumsʺ. Then try installing the software.

If they install successfully, please go back to the Disk utility-> Preferences option and reselect ʺverify checksumsʺ.

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Contributor ,
May 18, 2012 May 18, 2012

If the above solutions doesnt work, then please try to doswnload trial versipon of applications from adobe.com and then try installing them and once they ask for activation , activate withyou adobe ID thats used with Creative Cloud subscription.

--Baljeet

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New Here ,
May 18, 2012 May 18, 2012

Thank you but I have already tried that.

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New Here ,
May 18, 2012 May 18, 2012

Thank you.  I have already tried that as a workaround.  I checked online and tried several things that came up when I searched for the error message.  No luck yet.

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Adobe Employee ,
May 18, 2012 May 18, 2012

Hi,

I expect that you have tried the following workarounds but I'll still mention them:

1) Restart the system and try again.

2) Download the trial version of products from adobe.com, install them as trial and on product launch sign in with CCM subscribed Adobe-ID.

Also note that one of the user was experiencing the same problem due to a bad broadband modem.

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Adobe Employee ,
May 21, 2012 May 21, 2012
LATEST

I'm moving this thread over to our download/installation forum.

For general Creative Cloud Membership questions, here is the FAQ link:

http://www.adobe.com/products/creativecloud/faq.html

-Dave

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