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kristag0508
kristag0508
Participant
March 13, 2016
Answered

cannot install to root path, trying to install photoshop CC on d drive

  • March 13, 2016
  • 3 replies
  • 7742 views

i'm trying to change my default to my d drive and it keep getting the message cannot install to root path, how can I overcome this?

Correct answer kglad

install to a non-removable drive.

3 replies

T
Test Screen Name
Legend
August 8, 2021

Yes, the ROOT PATH is simply the top directory (D:) in this case. I guess Adobe's programmers are so used to the word that they expect everyone to know it...

Sheena Kaul
Community Manager
Sheena KaulCommunity Manager
Community Manager
March 16, 2016

Moving to Creative Cloud Download & Install

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 13, 2016

is your d drive removable?

kristag0508
kristag0508Author
Participant
March 13, 2016

yes, its a backup drive.

    M
    MorganK777
    Participant
    August 8, 2021

    hi, i'm trying to install to a non-removable d drive and I'm getting the same error. is there any way to deal with this error if its a non-removable drive?


    Found the answer. In addition to installing on a non-removable drive, you have to create a folder in d drive, something like 'AdobePrograms' and save it there.

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