cannot install to root path, trying to install photoshop CC on d drive

New Here ,
Mar 13, 2016 Mar 13, 2016

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i'm trying to change my default to my d drive and it keep getting the message cannot install to root path, how can I overcome this?

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correct answers 1 Correct answer

Adobe Community Professional , Mar 13, 2016 Mar 13, 2016
install to a non-removable drive.

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Adobe Community Professional ,
Mar 13, 2016 Mar 13, 2016

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is your d drive removable?

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New Here ,
Mar 13, 2016 Mar 13, 2016

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yes, its a backup drive.

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Adobe Community Professional ,
Mar 13, 2016 Mar 13, 2016

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install to a non-removable drive.

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Community Beginner ,
Aug 08, 2021 Aug 08, 2021

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hi, i'm trying to install to a non-removable d drive and I'm getting the same error. is there any way to deal with this error if its a non-removable drive?

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Community Beginner ,
Aug 08, 2021 Aug 08, 2021

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Found the answer. In addition to installing on a non-removable drive, you have to create a folder in d drive, something like 'AdobePrograms' and save it there.

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Adobe Employee ,
Mar 16, 2016 Mar 16, 2016

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LEGEND ,
Aug 08, 2021 Aug 08, 2021

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Yes, the ROOT PATH is simply the top directory (D:) in this case. I guess Adobe's programmers are so used to the word that they expect everyone to know it...

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