• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cannot reinstall creative cloud for iPhone

New Here ,
Jul 18, 2021 Jul 18, 2021

Copy link to clipboard

Copied

Dear team, my CC app was stuck and could not work with it. I decided to delete the app and install again. However after deleting the app, somehow it still remained on my phone - is still listed in Settings and can't download it from App Store (offers to Open the app). It seems it is still running somehow as I can search for it on my phone and open the app, but after opening it is still stuck in the same way when I wanted to reinstall it.

TOPICS
Creative Cloud , Installation

Views

81

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 19, 2021 Jul 19, 2021

Copy link to clipboard

Copied

LATEST

on your iphone tap

 

settings>general>iphone storage>scroll to cc app and tap>delete app

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines