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ElisabettaLaMareada
Participating Frequently
May 9, 2018
Question

Cannot sign-in to Creative Cloud

  • May 9, 2018
  • 1 reply
  • 704 views

I just purchased Creative Cloud Photography plan  and installed it.

but I am unable to activate it.
When I launch Creative Cloud it says I have to sign-in, but then it gets stuck forever,

and does not show the sign-in form to fill in the Id and Password.
To fix the problem I tried the following:
- I uninstalled and re-installed  Creative Cloud

- I deleted the contents of: "C:\Users\Lizzy\AppData\Local\Adobe\OOBE"

- I restated my computer

but nothing helps.

How can I fix this problem and start working with LightRoom regularly?

Thanks, Lizzy

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
May 9, 2018
ElisabettaLaMareada
Participating Frequently
May 10, 2018

Thanks for your response.


I looked at this link, and it seems it worked for some people.

However, I am working with Windows.
Is there such a solution for Windows?

kglad
Community Expert
Community Expert
May 10, 2018