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Participant
February 19, 2013
Answered

Cannot uninstall after error missing help file.

  • February 19, 2013
  • 1 reply
  • 654 views

After an error that the help file is missing, I tried to uninstall the program so I could reinstall it.  It will not uninstall and I cannot reinstall it using the original CD.

    This topic has been closed for replies.
    Correct answer aserawer_qw

    I got it fixed finally by doing your manual uninstall. Had to remove several components in the registry before it would finally reinstall. Thanks for getting back to me.

    Dave

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    February 19, 2013

    Which Adobe application are you referring too?  What operating system are you using?

    aserawer_qwAuthorCorrect answer
    Participant
    February 20, 2013

    I got it fixed finally by doing your manual uninstall. Had to remove several components in the registry before it would finally reinstall. Thanks for getting back to me.

    Dave

    Participant
    September 8, 2020

    please can u tell me clearly how did u do dat