Cannot Update Any Apps, No Error Message

[Absolute Dental Services]

Hi,

I have tried for the past couple days to update my apps within the Creative Cloud Desktop and keep having the same issue. I'll click the "update" button and it will get to a certain percentage and then freeze and won't do anything. I have left it for about 30 minutes and come back to the same percentage and no error message to help. I have Windows 10 pro. Help would be appreciated.

- Meg

[Ann Bens]

Try a different browser.

Make sure your CC desktop app is up to date: see preferences.

[Absolute Dental Services]

I have tried a different browser with no luck, I have the same issue.

My desktop app is up to date.

[yvondaigle]

Hi Meg,

I have this same issue since november 4 and Adobe did not find the solution yet. The Adobe technician spended more then 12 hrs on my PC and I spended more time myself trying to find a way to have it work. I started to have issues of that type in september

https://community.adobe.com/t5/get-started/always-problems-to-update/m-p/10793833#M445225 

[Absolute Dental Services]

Goodness! Well, hopefully a solution is found soon. Thanks for letting me know!

[Absolute Dental Services]

I would appreciate some actual help on this issue please

[yvondaigle]

Here's what happened yesterday, december 12: At 6:00, after 2 trials of each of my Adobe applications, I finally updated ACR, then PS update, right after LR succeeds. In the afternoon, it was longer and I update Bridge but succeeded after +/- 6 try. I do not understand, but I managed to complete my updates. Even if I'm successful, it's not normal. To be continued.