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tlawrence1969
tlawrence1969
New Participant
December 13, 2015
Answered

cannot update, uninstall or install cc - help!!! already tried cleaner

  • December 13, 2015
  • 2 replies
  • 307 views

cannot update, uninstall or install cc - help!!! already tried cleaner

This topic has been closed for replies.
Correct answer tlawrence1969

got tech support - problem solved

2 replies

Pattie-F
Pattie-F
Brainiac
December 16, 2015

I am moving this discussion to the Creative Cloud Download & Install forum.

kglad
kglad
Community Expert
December 13, 2015

uninstall using Uninstall the Adobe Creative Cloud desktop application

clean per Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

restart your computer and then reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud

tlawrence1969
tlawrence1969AuthorCorrect answer
New Participant
December 13, 2015

got tech support - problem solved

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