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Cant download premiear pro

New Here ,
Apr 27, 2022 Apr 27, 2022

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Hello 

I just bought premiar pro videoedeting, but I cant download the program.

Ordernumber:

Ordernummer:

 

[Order # and link removed by Mod]

Beställd:

 

27 april 2022

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Community Expert ,
Apr 27, 2022 Apr 27, 2022

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Let me move this to the Download and Install forum for you, which is the appropriate forum for your question.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

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Community Expert ,
Apr 27, 2022 Apr 27, 2022

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This is a public forum, so never post private information

 

When you have a subscription
-sign in to your account with your ID and password
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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Community Expert ,
Apr 27, 2022 Apr 27, 2022

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the id mentioned in @John T Smith 's message is the same one you used to make your purchase (and not necessarily the same as the one used to post to adobe's forums).

 

if you're unsure and what id to use, check your account check to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

after doing that, if the premiere subscription is what you expect, install the cc desktop app  mentioned and linked above (or from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud) and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Community Expert ,
Apr 27, 2022 Apr 27, 2022

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Does your computer meet the minimum specs?

https://helpx.adobe.com/premiere-pro/system-requirements.html

 

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