CASE 0211653003

Forum|Forum|12 years ago
November 21, 2013
1 reply
637 views

I've called 17 days of the last 30 days, on hold over an hour each time, including one day for 3 hrs 10 min. NOTHING!!!!!!

Are you guys F-king KIDDING ME??????

I've used all my cell minutes on hold with you Fing guys!!!

This topic has been closed for replies.

Correct answer Jeffrey_A_Wright

Ufriendly I reviewed your case and it appears that a proof of purchase which contains pricing information was requested on 10/22. The case has now been closed due to no updates being made to the case.

I would recommend that you go to https://www.adobe.com/account.html. You can then access case 0211653003 and attach the requested proof of purchase and reopen your case.

You may also want to look at your e-mail filters if you did not receive the e-mail from our support team on 10/22.

Jeffrey_A_WrightCorrect answer

Legend

Ufriendly I reviewed your case and it appears that a proof of purchase which contains pricing information was requested on 10/22. The case has now been closed due to no updates being made to the case.

I would recommend that you go to https://www.adobe.com/account.html. You can then access case 0211653003 and attach the requested proof of purchase and reopen your case.

You may also want to look at your e-mail filters if you did not receive the e-mail from our support team on 10/22.