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December 28, 2017
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CC 2017 Installation RollBack or Unable to install after system format

  • December 28, 2017
  • 1 reply
  • 2529 views

First of all I'm using Windows 8.1 64 bit os and adobe cc 2017 version applications in my pc..

3 days back i was re install windows 8.1 bcoz of few problems after that any adobe cc versions not installing in my pc..

Only cs6 version installed successfully...

So I re installed another windows 8.1 but no use.. then I installed Windows 10 but problem was same...

I cant identifying what is problem why cc versions not installing even after clean os..

And also i completely formated my HDD and installing os but even after that problem was same..

So I think maybe problem with software so I downloaded 2018 trail version but that was also not installing..

When I trying to install cc versions ... Installing bar rolling back and closing ..

Please help me guys..Anyone know solution

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi Tutofactory,

    Sorry that you are having trouble installing the Creative Cloud apps on your machine.

    Please let us know if you using the steps listed here to download the apps: Learn how to download your Adobe Creative Cloud apps.

    Also refer to Install rollback and Shared Technologies for Windows.

    Let us know if this helps.

    1 reply

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    December 28, 2017

    Hi Tutofactory,

    Sorry that you are having trouble installing the Creative Cloud apps on your machine.

    Please let us know if you using the steps listed here to download the apps: Learn how to download your Adobe Creative Cloud apps.

    Also refer to Install rollback and Shared Technologies for Windows.

    Let us know if this helps.