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CC 2019 applications Keep Crashing Without Doing Anything To It

New Here ,
Jan 17, 2019 Jan 17, 2019

Hi SrishtI,

I've tried each of the points you suggested, but still no luck.

Incidentally Photoshop & Illy 19 are unstable too - crashing after launch.

I've submitted several crash reports but received no replies.

Any other suggestions?

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Jan 17, 2019 Jan 17, 2019

Hi Eoin,

Sorry to hear about the issue. As you have mentioned, that none of the Adobe applications working on your system. I would suggest a complete clean reinstall: Use the Creative Cloud Cleaner Tool to solve installation problems.

I am also moving this post to Creative Cloud Download & Install community for more suggestions.

Regards,

Srishti

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Adobe Employee ,
Jan 17, 2019 Jan 17, 2019
LATEST

Hi Eoin,

Sorry to hear about the issue. As you have mentioned, that none of the Adobe applications working on your system. I would suggest a complete clean reinstall: Use the Creative Cloud Cleaner Tool to solve installation problems.

I am also moving this post to Creative Cloud Download & Install community for more suggestions.

Regards,

Srishti

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines