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Participant
October 22, 2018
Question

CC 2019 - Very slow

  • October 22, 2018
  • 60 replies
  • 42032 views

I have updated to CC 2019.

Since doing that all my Adobe apps are very slow to open

They worked fine before

This topic has been closed for replies.

60 replies

Inspiring
November 1, 2018

Hello,

Are we talking Mac or PC?

Astonishing_Flair16F6
Participant
November 1, 2018

For me it’s a Mac.

harsheyes
Participant
November 1, 2018

Just downgrade to CC18. Even I was having slow down problems with CC19. It's quite buggy for now. I'm sure Adobe will fix this in the coming updates but for now it's better to use CC18. Thanks!

Participant
November 4, 2018

That’s pretty much what I’ve been doing.  LR only opens in 2019 but I open them manually in 2018 for now.

I’m shocked how poorly 2019 is handling content aware and 2018 is doing great.  All settings exactly the same.

Participating Frequently
November 5, 2018

I know but apparently according to ANY Adobe representatives on these forums it our machines nothing to to with them - it’s actually all our fault

Participant
October 30, 2018

Mine is running slow and acting terrible. 

None of my PS actions are working properly.

I did a complete edit and saved as Tif as usual to LR and received a bunch of error

and all my edits disappeared on the tif image.  I’m banging my head on the

wall trying to edit my professional images! 

Known Participant
October 26, 2018

Same old shit from Adobe I'm afraid. Every time they do a major update they screw it up. Their answer is to just revert back to the older version. Not helpful. I'd rather wait an extra month and get a solid, stable and finished release rather than the hunk of junk they put out and then fix several months later.  What I think makes it worse is they bury their head in the sand and don't even acknowledge they screwed up. God forbid they do that, hence my statement saying they're turning or have turned in to Quark who used to do this and look where they are now!

I've actually been looking at replacements for Adobe and I'm contemplating not renewing next year. Fed up of the same old hassle for the last, let me think now, 15 odd years I've been a customer. There's some really good alternatives and way way cheaper.

म_क_ष_
Participant
October 26, 2018

Yea. C'mon guys. This is really, really bad.

Rich LockAuthor
Participant
October 23, 2018

Ive contacted support but as yet no joy.

Known Participant
October 23, 2018

yeah good luck with that! You'll just get the standard automated robotic reply from them. Adobe has turned in to Quark. Arrogant for one thing.

Rich LockAuthor
Participant
October 23, 2018

Ended up being told to revert back to 2018. I have its better

Known Participant
October 23, 2018

Here's the issues I have with each application

Acrobat DC

  • slow opening up
  • constantly hangs
  • slow to view notes

InDesign

  • takes ages to load up
  • slow to open a file
  • slow to close a file
  • slow to see an image in the window
  • slow to edit a file
  • slow to go to pages
  • constant reminder when opening a file about colours and colour profiles don't stick
  • Workspaces don't stick except when you click on something that supposed to be in the right hand menu, then they all appear
  • Hangs... a lot and have to force quite

Photoshop

  • Funnily enough pretty good and no major issues

Illustrator

  • slow to open
  • slow to edit files
  • slow to do anything at all
  • colour profiles also don't stick
  • Hangs... a lot and have to force quite

How about Adobe??? Not much really right. Just the whole damned applications. Want me to continue paying my 12 grand a year then get your sh*t together and put out solid and stable applications.

Inspiring
October 23, 2018

That's my experience in a nutshell! thus far with CC 2019. Same with photoshop - It seems to be the best of the bunch. but still slightly slower than 2018. I wonder if it's the 'improvements' to jamming typekit fonts into all the menus?

And the memory on my computer is draining soooooo fast as well! It's unbearable... mostly in illustrator I have found! I'm constantly having to Free up memory to get it back to a usable state!

Hopefully an update is 'around the corner'... (probably March!)

Rich LockAuthor
Participant
October 23, 2018

Illustrator and InDesign are so slow its crazy.

Known Participant
October 23, 2018

Same here. Actually all of CC 2019 is slow. Acrobat is ridiculous and constantly hangs, but to be fair that's been doing that for years now. Piece of junk. InDesign takes ages to open and edit a file and constantly is asking me about colour profiles. Colour profiles don't stick. Workspaces don't stick. Output to PDF takes ages. Illustrator is the same and all of the apps keep hanging and then become unresponsive. Worst update EVER!

I expect much better than this from Adobe and I did a complete clean install on a new clean OS with no applications on it so there's nothing hanging over from previous versions so I'd be interested to see what excuse they come up with this time. Not like they've not had a whole year since the last major upgrade to get this right!

Inspiring
October 23, 2018

Don't even get me started on Acrobat DC!

Good to know I was going to do a clean install of my OS but if yours is hanging on a clean install I'll give it a miss and just reinstall 2018 CC which was smooth as.

Known Participant
October 23, 2018

All of Adobe CC 2019 is a bag of sh*t. I have no idea how they think they can be a world leader in design and production software and have the gall to put this out there. Oh and don't even mention how it likes to suck the memory out of your machine faster than you can believe.

Inspiring
October 23, 2018

I've experienced the same thing. Mostly Illustrator and Indesign are performing super slow. Indesign especially takes about 1 minute to be able to edit a block of text when 1st opening. after that it performs fine.

Illustrator is constantly having 'preview' problems after a bit of usage.

Participating Frequently
November 2, 2018

same here my illustrator is appaling

kglad
Community Expert
Community Expert
October 22, 2018

restart your computer and retry.

if the problem remains, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html