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Answered

CC Desktop app no longer lists anything.

Forum|Forum|11 years ago
May 12, 2014
1 reply
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The Creative Cloud desktop application no longer lists anything. Period. (See screenshot.) All applications that have been installed are working. I get notifications of updates, but nothing is listed at all, even the things that are installed. I have removed, downloaded, and installed the CC desktop app again with no change. Running Win 7 64-bit.

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Correct answer GautamBahl

Hi Jmills6,

Please navigate to the below location

C:\Users\bahl\AppData\Local\Adobe\OOBE

Rename the opm.db file to opm.db.old

Launch creative cloud app again and check.

Thank you for posting on Adobe Forums.

Community Manager

Correct answer

Community Manager

Hi Jmills6,

Please navigate to the below location

C:\Users\bahl\AppData\Local\Adobe\OOBE

Rename the opm.db file to opm.db.old

Launch creative cloud app again and check.

Thank you for posting on Adobe Forums.

Participant

That worked like a charm. Thanks for the quick response!