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g511
g511
Participant
January 29, 2016
Answered

CC doesn't run because oledlg.dll can't be found

  • January 29, 2016
  • 1 reply
  • 897 views

hi! After the last windows 10 update Creative Cloud doesn't work. At startup, a window appears saying "System error - CC doesn't run because oledlg.dll can't be found". I've already tried to reinstall all Adobe CC using also the Creative Cloud desktop app uninstaller but still doesn't work...always the same error...can you help me? thanks

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Correct answer g511

Thanks! I had to reinstall Win10...the other ways didn't work...now CC is running well.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 29, 2016

According to what I found via Google, that is a Windows file, not an Adobe file

First, Microsoft – Official Home Page for all things Microsoft

Or, do a complete reinstall of the Win10 runtime Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download Center

    g511
    g511AuthorCorrect answer
    Participant
    February 7, 2016

    Thanks! I had to reinstall Win10...the other ways didn't work...now CC is running well.

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