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Participating Frequently
November 20, 2014
Question

CC Icon at top of my macbook disappeared!

  • November 20, 2014
  • 3 replies
  • 3725 views

No matter what I do I can't get it back.  I've tried a cc cleaner.  Great, now that erased photoshop CC and Bridge CC.  There is no other way to reinstall CC or photoshop or bridge.  Nor can I update Lightroom 5.  Certainly there must be a workaround.  I've tried EVERYTHING.  I tried the adobe connect to the Adobe help desk and that connection was lost, so so much for that.  HELP???

3 replies

shabbyking45
Participant
December 2, 2019

Launching CC doesn't work - unhilariously my CC folder only has an unistall CC option. Going into photoshop and press update doesn't work. Only thing that works is waiting a month until CC decides to check I'm still a subscriber, which I am. For all my sins. Hey adobe, how about just a switch that you can press to turn an icon on or off? 

Participant
November 17, 2016

This is how you fix it.

Type Creative Cloud into your Spotlight. When it finds the application just launch it. And the little icon will reappear in the top of your screen.

Participant
May 22, 2017

Thanks rmeyer5. After searching for hours I came across your answer. perfect. Simple is always the best.

Rajashree Bhattacharya
Community Manager
Community Manager
November 20, 2014

You may check:

(Mac) Troubleshooting: Creative Cloud Connection update from 1.0 to 1.0.5

Moving to download & install

Regards

Rajshree

Participating Frequently
November 20, 2014

Could you please check the graphics in that answer?  Only the first of the screen shots appear.

Thanks,

Jim Patterson