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jido_genshi
Known Participant
October 10, 2019
Question

CC Icon in Mac Menu bar no longer opens Drop Down menu; instead launches old Desktop App.

  • October 10, 2019
  • 7 replies
  • 3149 views

Was there an update or something? Clicking on the Creative Cloud icon in my Mac's menu bar no longer opens the nicely designed drop-down menu that I've been using the last few years, but instead now opens the archaic and poorly designed Desktop app from long ago! There is no option to switch back to the desired behaviour. I am on Mac OS 10.14.6 Mojave and have NOT (and will not) upgrade to the Catilina OS.

 

EDIT: Photos added with clarification - Previously, when I clicked on the CC Icon in the Mac's Menu bar, it would open a drop-down menu with all of my CC Apps, Assets, Stock, etc. very clean and well organized (as in first photo.) Now, it opens this big old desktop app that is just outdated (as in second photo.)

 

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      7 replies

      A
      artbydylanb
      Participant
      February 5, 2021

      thank god someone posted about it... i spent 10 minutes trying to find the button cos i thought i did something wrong...

       

      worst adobe update.

        wadejennings
        wadejennings
        Participant
        May 11, 2020

        I know this thread is old, but I just came across it after searching for an answer. Phew, at least I have some confirmation now. I too loved the mini dropdown. It was succinct and useable. I thought I was going insane. I thought that I did something to change the view and couldn't figure out how to get it back. 

          S
          susanr59922045
          Participant
          January 18, 2020

          I agree.  I hate this "upgrade".  Adobe please go back to the nice pull-down!!!

           

            A
            andreascarlsson
            Participating Frequently
            April 14, 2020

            Agreed her as well. 

              R
              robc60840291
              Participant
              December 5, 2019

              I agree. I liked it better with the drop down menu. Am I to assume that it is just the upgrade that makes this no longer available?

               

                S
                sKrullmr
                Participant
                December 13, 2019

                I agree this is a step backward for the program.  

                  J
                  jido_genshiAuthor
                  Known Participant
                  October 10, 2019

                  So the helpful user says it is an upgrade, not a bug, but I would still like to hear from somebody at Adobe as to why a company that is all about Design and User Experience would go backward in design and user experience with their own product!? 

                    J
                    jido_genshiAuthor
                    Known Participant
                    October 13, 2019
                    No one else have a definitive answer?
                    Tacafy大尉
                    Tacafy大尉
                    Legend
                    October 10, 2019

                    Hello. jido_genshi.


                    Thank you for the photos.
                    It looks like the Creative Cloud desktop app has been updated.

                    With the new Creative Cloud desktop app,

                    To open uninstall and previous version management,
                    Press the "..." part next to the "Open" button

                     

                     

                    By the way, as the setting of the new Creative Cloud desktop application, the setting of the “old app” display used when installing Muse, Flash Builder, etc., click the gear mark to enter the setting screen, and select the  “app” item Then it will come out.

                    J
                    jido_genshiAuthor
                    Known Participant
                    October 10, 2019

                    Thank you for your reply, however, I am not asking about the individual apps within Creative Cloud (i.e., Photoshop, Lightroom, etc.) I am asking about the Creative Cloud app itself. All I want to know is why is it no longer a Drop Down menu like it has been the last few years, and why they've gone back to that old ugly Desktop app? Or is it a bug? Is there a way to get back to the drop down menu version of Creative Cloud? I want it to go back to this when I click on the CC Icon in the Mac's Menue Bar...

                     

                      Tacafy大尉
                      Tacafy大尉
                      Legend
                      October 10, 2019

                      There is no way to go back because it is a version upgrade.

                      I am one of those who has upgraded, but the desktop occupancy is high (to be honest, it's annoying), and if it's a launcher function, I think it worked well in the previous version.
                      However, we have no choice but to accept the reality that we have upgraded.
                      However, if this desktop is not so popular in the future, it may be reviewed in the next update, but you should not expect it too much.

                        Tacafy大尉
                        Tacafy大尉
                        Legend
                        October 10, 2019

                        Hello jido_genshi.

                        Do you have screenshots?

                        J
                        jido_genshiAuthor
                        Known Participant
                        October 10, 2019
                        Let's see if I can clarify and I'll add photos to my original post... Previously, when I clicked on the CC Icon in the Mac's Menu bar, it would open a drop-down menu with all of my CC Apps, Assets, Stock, etc. very clean and well organized (as in first photo.) Now, it opens this big old desktop app that is just outdated (as in second photo.)
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