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CC icon in menu bar keeps disconnecting/signing me out...why?

richardesignerUK
Participant ,
Oct 31, 2018 Oct 31, 2018

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Just noticed that my CC icon (for mac) is greyed out. I sign in and then a few minutes later I look up and its greyed out again. I then have to sign in again. This now happens all the time. My Mac doesn't go to sleep or anything, so why does this keep happening? It's very annoying.

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correct answers 1 Correct answer

kglad Community Expert
Community Expert , Oct 31, 2018 Oct 31, 2018

Adobe Creative Cloud signs you out or asks you to sign in repeatedly

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kglad Community Expert
Community Expert ,
Oct 31, 2018 Oct 31, 2018

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Adobe Creative Cloud signs you out or asks you to sign in repeatedly

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Resources
Creative Cloud Desktop application
What is Creative Cloud?
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Download Adobe Creative Cloud apps
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Enable/Disable auto-update CC apps
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Uninstall Creative Cloud app
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Manage Your Plan
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Common Questions / FAQ
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Troubleshooting
Getting error while downloading/installing/updating?
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CC still shows trial after purchase?
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Unable to reach Adobe Servers?
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Difficulties signing in
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Install appears stuck or frozen?
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Creative Cloud sync related questions
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Creative Cloud Resources
Creative Cloud System Requirements
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Creative Cloud User Guide
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Adobe Help Center
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Creative Cloud Web
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Services Status Page
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Collaboration through CC apps
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