CC installed app updates on wrong drive :-(

Question

Hi there!

From my Creative Cloud Desktop, I started an »update all« process, which affected some ten or so apps. Hours later I found out, that all those updates have not been installed on the default drive (where the previous versions were located) but on a different one. Which therefore has no more free space left now ... What the ...!!!

Is there some smart way to move them back to the right drive? Or do I have to uninstall and re-install them one by one?

Thanks!

Jeffrey_A_Wright · Accepted Answer

Uh, I see. Thanks.

But that won’t move the wrongly installed apps to the correct location, will it?

No, I am sorry, Klaus, you will need to use the process listed in https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html to remove the current installations.

Any future installations using the steps listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html or https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html will use the custom location.

Jeffrey_A_Wright · Answer

Klaus, sorry for the inconvenience. What location were the updates installed to?  Did you previously use the process listedhttps://helpx.adobe.com/download-install/using/change-install-location.html to customize the install location?

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