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I have the phone app downloaded and my files all show up there, but when I go online to try and see them there I can't find them anywhere. What can I do to fix this?
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Please elaborate.
See this article Access your assets anywhere |
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I have an iPhoneX with iOS 12.4
I use the Adobe Draw app to create my files, and then send them to the Creative Cloud app where I can access them, but I can't access it on the online version of Creative Cloud.
I have a Mac OS X version 10.7.5
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OK, thanks for the follow-up info. You need to upgrade your computer OS.
Creative Cloud 2019 apps are available for Windows 7, Windows 10 or later, and macOS Sierra 10.12 or later. See Creative Cloud system requirements for more details.
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And if my computer is too old to update? The older version of the website used to work fine for me.
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You can validate the Upgrade using below link :
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Apple provides free update to 10.13.6. You can try to get the update by contacting them OS support for Creative Cloud 2019 apps
Go through the above link > Scroll it down to MAC OS > there you can find the information and Link to Apple support : Upgrade to macOS Mojave - Official Apple Support
Or you can try with Adobe Illustrator 2015.3 version where you can get an option of Mobile creations to directly access the files
https://helpx.adobe.com/download-install/kb/creative-cloud-previous-version-apps-download.html |
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On mac os x snow leopard 10.6.8 using firefox 45.9 esr i can access Adobe Draw files made
on a iPad using iOS 12 at this page under Synced Files. Since i don't normally use snow leopard
for this i just made a few quick files to test.
https://assets.adobe.com/files
Safari 5.1.10 will not open the page
What internet browser are you using?
There is also Draw forum
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I'm using Chrome, and I tried to open it on Firefox but for whatever reason Firefox doesn't work very well on my computer. Again, my computer is really old so it doesn't really have the space to update the OS.
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