CEPServicemanager.exe crashing repeatedly

[SOLpubs]

Windows 7

TCS 4

Can I just uninstall this?

Will it screw up TCS 4?

It's crashing every 30 seconds. Faulting module name: ntdll.dll. Exception code: 0xc0000374

[Jeffrey_A_Wright]

SOLpubs when you refer to TCS are you referring to the Technical Communicator Suite?

[SOLpubs]

Thanks for the reply.

Yes.

After a Windows update, I was prompted to update Creative Cloud. After I did that, it repeatedly attempted to start, then crashed. Could not get the start/crash cycle to stop, even with a machine restart. With Windows Error Reporting Service running, it was consuming nearly all resources.

So I:

- reverted to a restore point before Windows Update

- uninstalled TCS 4 and Creative Cloud

- ran Windows update

- installed TCS 4 without Creative Cloud

Thing seem to work, so far.

I don't think Creative Cloud is necessary for TCS 4, but want to verify that.

[Jeffrey_A_Wright]

You are correct the Creative Cloud is a separate product offering from the Technical Communicator Suite.  They do use similar licensing and installation technology.  I am not aware of any specific conflicts.

You may want to also inquire or search in the Technical Communicator Suite Installer forum at http://forums.adobe.com/community/framemaker/techcom_suite_installer.

[skillful_Symphony0D4C · Accepted solution]

I just find the solution!

You just have to RENAME the CEPServicemanager4 folder to CEP