Change account country

[SirLogan]

I moved to a different country (from Argentina to Canada) and need to change the country in my account. How do I do that? I find no options anywhere to do so in my account, profile or anywhere. Thanks.

[Jeff A Wright]

There are lots of different restrictions for trade between different countries and regions.  The great news is our support team is available to Sheppard them through the process individually.

[Jeff A Wright]

TinyMomentsCreative, I show that you have two recent support cases under the account you used to post to this public discussion forum. Kglad was correct that you will want to use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html if you need to make any updates to your previous interactions with our support team.

It looks like you are now set to move your files over to the new account that will match the country you are located in. I am showing that you requested assistance in support case ADB-26621911-L2Z3 on how you can move the files and assets from your now discontinued account.

[WINSTON1982]

Hi I have the same issue. I need my country changed to The Netherlands.

[kglad]

@WINSTON1982 

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693