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Change account language

Community Beginner ,
Jul 24, 2017 Jul 24, 2017

My account is based in South Korea but I would like the language of the marketing and account emails to be English. I raised this issue with support but was simply told that it's not possible and cutoff from the chat. Is this really the answer?

Screen Shot 2017-07-25 at 11.38.40 am.png

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Jul 25, 2017 Jul 25, 2017

log into your account, https://accounts.adobe.com

Screenshot - 7_25_2017 , 6_25_02 AM.png

click edit at the top right

Screenshot - 7_25_2017 , 6_24_27 AM.png

edit your preferred notification language

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Community Expert ,
Jul 24, 2017 Jul 24, 2017

The country associated with your adobe id must match the store you purchase from and must match the payment address.

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693

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Community Beginner ,
Jul 24, 2017 Jul 24, 2017

Thanks. However, as I made clear, I don't wish to change the country associated with my ID. My ID is used in South Korea, my billing address is in South Korea. All I want is for the emails that I receive to be in English.

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Community Expert ,
Jul 25, 2017 Jul 25, 2017
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log into your account, https://accounts.adobe.com

Screenshot - 7_25_2017 , 6_25_02 AM.png

click edit at the top right

Screenshot - 7_25_2017 , 6_24_27 AM.png

edit your preferred notification language

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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