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Participant
August 3, 2019
Question

Change monthly plan [How to swap from Lightroom Plan to Photography Plan?]

  • August 3, 2019
  • 2 replies
  • 331 views

I have the Lightroom 1TB plan but I want to change to the Photography 20 GB plan because the second one has the lightroom and lightroom classic. Is this possible? On the plan page I can only upgrade for more expensive plans (both are 12.29€ a month).

If anyone could help me, I really appreciate it!

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2 replies

Nancy OShea
Community Expert
Community Expert
August 3, 2019

Photography is only offered as an ANNUAL plan, either prepaid or paid monthly.   See screenshot.

So you have a 12 month commitment to fulfill.  If you cancel your current plan before the 12th month, you will incur an early termination fee -- 50% of remaining months.  That is unless you can persuade an Adobe Customer care agent to waive the fee for you.  

Go to the link below.  Click the chat bot icon and type AGENT followed by Enter key.  

Creative Cloud pricing and membership plans | Adobe Creative Cloud

Good luck.

Nancy O'Shea— Product User & Community Expert
John Waller
Community Expert
Community Expert
August 4, 2019

I think the OP wants to swap from

  • Lightroom Plan (Lightroom + 1TB) $9.99/month to
  • Photography Plan (Lightroom + Lightroom Classic + Photoshop + 20GB) $9.99/month

I don't know any way to do that self-service online. Have to contact Adobe.

AxelMatt
Community Expert
Community Expert
August 3, 2019

Please take a look here: Learn how to change your Adobe Creative Cloud plan

If this doesn't help please contact the Adobe support: Contact Customer Care

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo