Charged 140 dollar cancellation fee after using the product once and forgetting to cancel

[joshuas84974577]

Hey,

I am quite frustrated.

I was looking through my bank transactions and saw an adobe creative cloud transaction there, I realized that i had forgotten to cancel the product. So I went to the website and I cancelled it but i have been charged 142 dollars for it - I thought this was a month-month payment deal that i locked into and I literally only used the product (premiere pro) once for a project and then i forgot to cancel it.

As you can imagine it is extremely frustrating for me to be charged over 200 dollars (2 months + cancel fee) for something I literally used once.

thanks, 

[John T Smith · Accepted solution]

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