• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Completely uninstall adobe application manager?

Community Beginner ,
Mar 11, 2016 Mar 11, 2016

Copy link to clipboard

Copied

Is there a way to uninstall adobe application manager - it is stopping me using any of my adobe products. When I click on illustrator, it opens up AAM this then says validating software, then it crashes illustrator, and the loop continues. Nothing adobe will open!! HELP

TOPICS
Creative Cloud , Installation

Views

25.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Mar 11, 2016 Mar 11, 2016

Thanks for response. This is what I had already tried, but it only deletes the creative cloud app. Adobe Application Manager was still there everytime I wanted to open my ai or any adobe app. I have however had my access to CC fixed through adobe live chat, through a different fix.

It came down to these 2 files being corrupted...

SLCache and SLStore
located in ....
/Library/Application Support/Adobe

Once I put .old after each of them, everthing worked again. Hurrah!

Votes

Translate

Translate
Adobe Employee ,
Mar 11, 2016 Mar 11, 2016

Copy link to clipboard

Copied

You can uninstall the Adobe Application manager with the help of Adobe Cleaner Tool from here https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Launch the Adobe Cleaner tool and in the top right drop-down select Creative Cloud. In the list select Creative Cloud Installer and then click the button labelled 'Cleanup selected'. The Adobe Application Manager will be removed from your computer.


cleaner_tool_creative_cloud.png

You can also refer to the thread https://forums.adobe.com/thread/1070249?tstart=0

Hope this will help you !

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 11, 2016 Mar 11, 2016

Copy link to clipboard

Copied

Thanks for response. This is what I had already tried, but it only deletes the creative cloud app. Adobe Application Manager was still there everytime I wanted to open my ai or any adobe app. I have however had my access to CC fixed through adobe live chat, through a different fix.

It came down to these 2 files being corrupted...

SLCache and SLStore
located in ....
/Library/Application Support/Adobe

Once I put .old after each of them, everthing worked again. Hurrah!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 11, 2016 Mar 11, 2016

Copy link to clipboard

Copied

Great ! Enjoy using Adobe softwares

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 17, 2019 Dec 17, 2019

Copy link to clipboard

Copied

There is no way to uninstall it - it injects itself into your system as part of the install of any version CS6 or newer. It is cancer and constantly runs degrading your system performance and exists solely to gather data for their corporate overlords. It is spyware. Having said that, I am a free-market Libertarian so can't say that they "shouldn't" do this. Their bean counters ran the numbers and determined that they get more benefit from having this cancer installed on their "customers" systems than they lose from users leaving in disgust and choosing other products instead. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 17, 2019 Dec 17, 2019

Copy link to clipboard

Copied

LATEST

Please see here for qualified information on the application manager: https://helpx.adobe.com/creative-suite/kb/aam-troubleshoot-download-install.html.

 

FYI information: it does not degrade my system and it does not qualify for spy software.

 

The thread dates from 2016. As there will be no news regrading this anymore, I will lock the thread.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines