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vecsior
Participant
September 10, 2017
Answered

Confirmation de votre adresse e-mail

  • September 10, 2017
  • 3 replies
  • 1668 views

je Vien de télécharger adobe créative cloud mais lorsque qu'il me demande de faire la confirmation de mon adresse e-mail sa ne marche pas car il y a une faute de frappe dedans et je n'arrive pas a la changer alors je voudrais savoir comment changer son adresse e-mail sachant que celle de mon compte est correctement orthographier 

This topic has been closed for replies.
Correct answer Kanikas

Hi Vecsior,

As I understand that while creating an Adobe account you entered a wrong ID, which now you cannot verify. I would request you to kindly

Contact Customer Care for help and support.

Feel free to reach out to us for any other questions.

Thanks

Kanika

3 replies

elsakeyy
elsakeyy
Participant
March 14, 2018

J'ai le même problème t'as réussis?

    Kanikas
    Community Manager
    KanikasCommunity ManagerCorrect answer
    Community Manager
    September 12, 2017

    Hi Vecsior,

    As I understand that while creating an Adobe account you entered a wrong ID, which now you cannot verify. I would request you to kindly

    Contact Customer Care for help and support.

    Feel free to reach out to us for any other questions.

    Thanks

    Kanika

    A
    Adrien P
    Participant
    October 15, 2019
    Is it a joke? You have to contact the ccustomer care fort this???
    andreamaestri
    andreamaestri
    Participating Frequently
    September 10, 2017

    Hello! I think you can change your email address, see more here Changement de l'adresse électronique d'un ID Adobe but I'm not sure if it could work with unconfirmed email, worst case would be to create a new Adobe ID with the correct email address. Hope this help.

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