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pattil11337051
Participant
April 28, 2017
Answered

CONTACT Number for Adobe???

  • April 28, 2017
  • 2 replies
  • 2220 views

I purchased an annual subscription in October 2016 for 159.00 . To date I have been unbale to use the product. I have tried contacting Adobe several times only to get my call dropped once I am connected to a CSR. (Probably becuase I am using the sales phone number becuase that is the only one I can find) I believe the problem is I had two accounts at one time. One, my personal one and the annual subscription was for a business. Now when I login to to each account it states no products, no orders. I am very frustrated that is has taken over six months of an annual subscription to get an answer but I am hoping someone here can help me.  Thanks so much.

This topic has been closed for replies.
Correct answer ProDesignTools

Please visit:

 

https://helpx.adobe.com/contact.html

 

If none of the help articles given there address your issue/question, then you can contact Adobe by clicking the small callout icon at the lower right of that page... and answer the questions and/or type "agent."

 

You will be offered contact via live online chat or phone, depending on what is supported in your country.

 

 

You can also search this page for a regionally-appropriate phone number for customer support:

https://helpx.adobe.com/contact/phone.html

     

2 replies

Participant
January 24, 2021

The link posted in the "Correct Answer" goes to a help page with no contact options.

ProDesignTools
Community Expert
ProDesignToolsCommunity ExpertCorrect answer
Community Expert
January 24, 2021

Please visit:

 

https://helpx.adobe.com/contact.html

 

If none of the help articles given there address your issue/question, then you can contact Adobe by clicking the small callout icon at the lower right of that page... and answer the questions and/or type "agent."

 

You will be offered contact via live online chat or phone, depending on what is supported in your country.

 

 

You can also search this page for a regionally-appropriate phone number for customer support:

https://helpx.adobe.com/contact/phone.html

     

Peru Bob
Community Expert
Community Expert
April 28, 2017

Use the chat option here:

Contact Customer Care