Contact Us links in eternal loop with Support Home page

[mytguydesigns]

How do we actually contact support when every link takes you back to the page where you begin to filter the type of support you need?

[Peru Bob]

Go here:

Contact Customer Care

and

[mytguydesigns]

Yeah, I've been there a lot today. That link/icon is missing:

[Peru Bob]

Did you wait long enough for it to load?

It's there for me.

Sometimes the icon loads a while after the rest of the page.

Also, you may need to scroll down.

[mytguydesigns]

I don't know... is 30 minutes long enough?

I'm on high speed cable; waiting should not be an issue. Glad it works for you.

[Jeffrey_A_Wright]

Mytguydesigns, I am showing that you have been chatting with our support team and then got disconnected.  You can use the process listed in View Adobe Support cases  to update case ADB-8464715-Q1G3.

If you continue to encounter problems maintaining a stable chat session, then please use a different web browser, smartphone, or tablet to continue your chat session.

[mytguydesigns]

Hi Jeff,

I've completed my chat/support session for today. My issue is not resolved. I hope to hear something soon from the agent that assisted me. In addition, the icon referred to above in this thread is still not present as described. I've cleared my cache, restarted my browser and still no way for me to chat with support should I need to again.

[mytguydesigns]

As for scrolling down, the only content below my screen capture is the footer. There is no icon on this page for me.. Hasnt been there all day.